The unboxing experience should be just as special.
KW Collections hair and body jewellery is beautifully packaged. Each piece is delicately wrapped in acid free biodegradable tissue paper and boxed in a gorgeous recycled swirl patterned box. Secured with lovely satin ribbon in KW Collections brand colours.
Some smaller jewellery pieces are presented in a 100% cotton pouch.
If you buy as a gift, there is also the option to gift wrap and include a special note for the lucky Queen.
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Gift a Bespoke Experience to Someone You Love
For someone special who deserves unique adornments or jewellery to suit their style, give them the gift of a unique experience through a commissioned bespoke experience. Perhaps she has been in contact with us to request a bespoke piece and you wish to donate towards her investment. You can opt to gift part or full payment.
These gift certificates are for commission work only. Commission value is based on complexity of design, materials used and length of time for handcrafting the finished piece.
This bespoke commission gift certificate is presented in a luxury envelope secured with a signature wax seal. Enclosed in a white recyclable KW Collections presentation box. Personalised note of your special message handwritten on beautiful linen textured paper adds a final special flourish.
Can be gift wrapped on request.
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e-Gift Certificate
This gift certificate is for ready to wear (RTW) products in the shop. Sent automatically on checkout.
T&Cs
Gift certificates come in different denominations so that you can choose a value that suits your budget.
Gift certificates can be found in our shop and contain instructions on how to redeem.
Consider that lead time for commissioned bespoke work is approximately 6-8 weeks and redeem gift certificate early to avoid disappointment.
Gift certificates are valid for up to one (1) year from date of purchase.
Product care
Crafting your pieces with love.
Every Kala Waya Collection jewellery piece is made with a Dose of Love
Each piece is a delicate handmade creation and must be treated with care. KW Collections’ hair and body jewellery pieces consist of components from a range of precious metals, fabrics and other delicate components such as crystals, pearls and gemstones. Wire-wrapping techniques are used in a lot of my designs and should be delicately handled. Continuously touching, bending too much or exposing to very cold environments could cause brittleness and breakage. Store in an appropriate setting.
It is generally recommended that KW Collections’ hair and body jewellery pieces be placed on last to complete your gorgeous outfit and look.
To preserve your jewellery piece, so you get to love and wear it for a long time, the following care instructions are suggested.
Metals
Most metals are protected with an anti-tarnish barrier, however careful handling over time is still required.
For jewellery that is mainly bare copper and brass, you can use simple ingredients found in your kitchen. Ketchup (yes ketchup) or a small bowl of lemon juice and salt works really well to remove tarnish and restore shine. Leave to soak for a few minutes, wipe off the solution and clean with a polishing cloth. Do not try this on copper or brass with an antique finish as this finish is an intentional part of the design and aesthetic.
Protect your jewellery from moisture and air, which is one of the main causes of jewellery tarnishing, by storing your gorgeous items in the box or cotton bag which was included with your purchase. Alternatively, zip-lock bags work really well too!
Clean these pieces with the same precautions you would take with any of your other jewellery. Gently buff with a dry soft cotton cloth to renew lustre and shine. For sterling silver and gold products, use a good quality commercial jewellery dip and polishing cloth.
Please avoid bringing your jewellery into direct contact with substances such as hairspray, perfume, lotions, pool or sea water, and other chemicals which will cause discolouration and damage metals.
Stainless steel and rhodium metals do not tarnish. Can be cleaned in mild soapy water, air dried and buffed with a dry jewellery cloth.
Swarovski, Crystals, Pearls, Stones and other Beads
Swarovski crystals, pearls, stones and other beads can be fragile. Avoid using tissue or paper towel to clean them as this is likely to cause scratches. Buffing these components with a soft lint free cloth will usually suffice to maintain their sparkle. Most can also be wiped with a small amount of alcohol, except pearls or opal.
Pearls and opals are very porous and can lose their lustre when they come in to contact with natural oils and chemicals. Wipe pearls with a soft damp cloth after each wear to remove body oils and perfume that can yellow them. Store separately from other hard items to avoid scratches.
Fabric and Embroidery
Some creations are made from delicate silks, organza, leathers and other fabrics. Ensure careful handling by keeping fabric clean and free from dust. Store in original packaging.
Some accessories, for example certain headbands, can be gently soaked in mild lukewarm soapy water and left to air dry.
Be careful handling pieces with embellishments and embroidery details.
For veils, hang out of direct sunlight to preserve shape and reduce creasing. If still crinkled, veils can be steamed or ironed on a low setting.
Important Info
Kala Waya Collections is not responsible for replacing any hair and body jewellery damaged by not following the recommended product care and handling guidance. Damage caused by general wear and tear is the responsibility of the owner. All KW Collections pieces are made to a high quality standard and packaged for preservation and a great unboxing experience.
I do not offer refunds for damaged items but will happily exchange the item (like for like) if it is damaged during delivery to you.
If you have any further queries that are not covered above, feel free to contact me at info@kalawayacollections.com.